Power, Internet and AV equipment such as monitors, lighting etc. must be secured through Encore. To order any of these additional booth inclusions, please click here to complete the form and email it to info@nblyleadershipconference.ca. You will be billed directly by Encore. All orders must be confirmed 2 weeks prior by Thursday, August 31, 2023 to guarantee the advanced discounted rate. 

Access to the Hotel loading dock and freight elevator is located in the back-left corner of the valet parking area. Please note that this is underground. All heavy equipment needs to be delivered on trucks which have a lift gate and pump truck. Ideally trucks should be cube vans or delivery size vans.

Transport trucks will find it difficult to maneuver in the underground parking lot. All vehicles must be removed from the loading dock after the equipment / delivery has been unloaded. Under no circumstances should any vehicle be left in the loading dock.  

Alternatively, you can use the main front entrance of the hotel for smaller materials – and take the elevator to the 3rd floor.
The Vendor Exhibit room is located in Great Room A.

Important Loading Dock Information

Loading dock hours are from 8:00 am to 5:00 pm seven days a week

• Loading dock usage is on a first come, first serve basis, and cannot be reserved.
• Upon arrival at the carport, the Valet staff will greet you.  Inform them that you have a delivery for the Conference Centre and they will direct you to the loading dock at the back of the carport.
• There is a black phone on the left wall with a list of extensions to call for a Porter (dial “0”) and or freight elevator assistance.  The elevator does not have a “Call” button to the loading dock.
• Pump carts, flat beds and/or carts are the responsibility of the delivery service.  Should you require moving devices, every effort will be made to assist you, but is not guaranteed.
• If you have a large number of boxes, and there are empty skids available, please feel free to load your boxes onto the skid for easier transport.
• Drivers are required to turn off their engine.
• Make your delivery and move your vehicle as soon as possible so that others can access the dock.
• No long term or overnight truck/car parking in the loading dock area will be permitted at any time.

 Loading Dock Specs

• The dock on the left side does not have a ramp; the dock on the right side has a ramp that will go from the dock to your truck.
• The height of the dock is 43 inches.
• We can accommodate tractor-trailers up to 53 feet long (PLEASE NOTE: there is a sharp right angle to the dock).
• The elevator size is 8’ wide X 8’ high X 19.5’ long and has a maximum weight of 3400 kgs or 7480 lbs.

If you will be shipping materials to the hotel in advance of the Vendor Exhibit, please review the instructions in the Package Handling form below. Please do not ship items to the hotel more than 3 days in advance of the event or a handling fee will be incurred. Please click here to complete the Package Handling form and email it to info@nblyleadershipconference.ca before . You will be billed directly by Sheraton Fallsview.